FAQ
Shipping
How long does delivery take?
Standard UK delivery takes 3–5 business days. Express options are available at checkout if you simply can't wait.
Do you ship internationally?
Yes, we ship worldwide. Delivery times vary by destination, if you have a specific question about your location, just get in touch.
Returns & Refunds
What is your return policy?
We accept returns within 14 days of purchase. Items must be returned in the same condition they arrived, unworn and unaltered. Given that every piece is one of a kind, we ask that you love it before you commit. Our detailed photos and measurements are there to help. Contact us if you have any queries.
How do I start a return?
Just reach out via our contact page and we'll take care of you.
Orders
Can I change or cancel my order?
Get in touch as soon as possible and we'll do our best. Things move quickly around here.
How do I track my order?
You'll receive a tracking link by email as soon as your order ships.
Products
How do I know if something will fit or suit me?
Every listing includes detailed measurements and our honest condition notes. Still unsure? Message us! We're happy to share extra photos or answer any questions before you buy.
Are your pieces authentic?
Always. Authentication is part of our buying process, not an afterthought.
Contact
How can I get in touch?
Via our contact page or directly by email. We aim to respond within 24 hours — usually much sooner.